Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 96 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
3. 3.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) one huge paragraph
4. 4.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
5. 5.Which of these is a good email habit? (a) no name at the end (b) checking spelling (c) a silly email ID (d) text-message spelling
6. 6.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
7. 7.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) a silly email ID (d) signing with your name
8. 8.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
10. 10.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
13. 13.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
14. 14.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
15. 15.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) one huge paragraph (d) a polite greeting
16. 16.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
17. 17.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
19. 19.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
20. 20.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
21. 21.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
22. 22.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) emojis to a principal (d) a polite greeting
23. 23.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
24. 24.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
25. 25.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
26. 26.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) emojis to a principal (d) a clear subject line
27. 27.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) forgetting the file (d) short paragraphs
28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
29. 29.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
30. 30.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
31. 31.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) a polite greeting (d) no name at the end
32. 32.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
33. 33.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a silly email ID (d) checking spelling
34. 34.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
35. 35.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
36. 36.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a polite greeting (d) no subject line
37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) one huge paragraph (d) short paragraphs
38. 38.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) no subject line (d) emojis to a principal
39. 39.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
40. 40.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit

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