Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 951 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
2. 2.Which of these is a poor email habit? (a) no subject line (b) naming the attachment (c) a sensible email ID (d) signing with your name
3. 3.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
5. 5.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
6. 6.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) a clear subject line (d) a sensible email ID
7. 7.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) one huge paragraph (d) no name at the end
8. 8.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
10. 10.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) text-message spelling (d) a clear subject line
11. 11.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
13. 13.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) checking spelling (d) a clear subject line
14. 14.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
16. 16.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
17. 17.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
18. 18.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
19. 19.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
22. 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) forgetting the file (d) no subject line
26. 26.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
27. 27.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
28. 28.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
29. 29.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
30. 30.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) replying within a day (d) a polite greeting
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
34. 34.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
35. 35.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a clear subject line (d) forgetting the file
36. 36.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
38. 38.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) checking spelling (d) ALL CAPITAL LETTERS
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) emojis to a principal (d) ALL CAPITAL LETTERS
40. 40.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name

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