Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 957 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) short paragraphs (d) signing with your name
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
3. 3.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) signing with your name (d) text-message spelling
4. 4.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
5. 5.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
6. 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
7. 7.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
8. 8.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) a silly email ID (d) a clear subject line
9. 9.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
11. 11.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) checking spelling (d) naming the attachment
12. 12.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) short paragraphs (d) no subject line
14. 14.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
15. 15.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
17. 17.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) one huge paragraph (d) signing with your name
18. 18.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
20. 20.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) forgetting the file
23. 23.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) ALL CAPITAL LETTERS (d) signing with your name
24. 24.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) replying within a day (d) no subject line
25. 25.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) no subject line (d) text-message spelling
26. 26.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
29. 29.Which of these is a good email habit? (a) short paragraphs (b) one huge paragraph (c) text-message spelling (d) ALL CAPITAL LETTERS
30. 30.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
31. 31.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
32. 32.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
34. 34.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) short paragraphs (d) text-message spelling
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
36. 36.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
37. 37.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
39. 39.Which of these is a poor email habit? (a) a sensible email ID (b) no name at the end (c) a polite greeting (d) a clear subject line
40. 40.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) checking spelling (d) no name at the end

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