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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 958 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  2. 2.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  3. 3.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
  4. 4.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  5. 5.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  6. 6.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) no name at the end (d) short paragraphs
  7. 7.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
  8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  9. 9.Which of these is a poor email habit? (a) a polite greeting (b) one huge paragraph (c) signing with your name (d) a sensible email ID
  10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  11. 11.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  12. 12.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
  13. 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) short paragraphs (d) emojis to a principal
  16. 16.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) emojis to a principal (d) naming the attachment
  17. 17.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  18. 18.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  19. 19.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  20. 20.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  21. 21.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) forgetting the file (d) replying within a day
  23. 23.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  24. 24.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) short paragraphs (d) naming the attachment
  25. 25.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) short paragraphs (d) checking spelling
  26. 26.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) checking spelling (d) a clear subject line
  27. 27.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a clear subject line (d) a silly email ID
  28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  29. 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  30. 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  32. 32.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  33. 33.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  34. 34.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  35. 35.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  36. 36.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) one huge paragraph (d) a clear subject line
  37. 37.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) a sensible email ID (d) ALL CAPITAL LETTERS
  38. 38.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  39. 39.Which of these is a good email habit? (a) signing with your name (b) a silly email ID (c) one huge paragraph (d) ALL CAPITAL LETTERS
  40. 40.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname

Answer key

  1. the main message
  2. the subject line
  3. read it once more
  4. the sign-off
  5. the sign-off
  6. short paragraphs
  7. that a file is attached
  8. the subject line
  9. one huge paragraph
  10. the main message
  11. a good email habit
  12. formally and briefly
  13. a polite thank-you line
  14. the sign-off
  15. emojis to a principal
  16. naming the attachment
  17. the subject line
  18. the greeting
  19. the greeting
  20. why you are writing
  21. the sign-off
  22. forgetting the file
  23. the greeting
  24. text-message spelling
  25. no subject line
  26. text-message spelling
  27. a silly email ID
  28. the main message
  29. a good email habit
  30. a good email habit
  31. the greeting
  32. a poor email habit
  33. the subject line
  34. a poor email habit
  35. the details
  36. a clear subject line
  37. ALL CAPITAL LETTERS
  38. the greeting
  39. signing with your name
  40. one based on your name

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