Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 959 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
2. 2.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
3. 3.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) one huge paragraph (d) a silly email ID
4. 4.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
5. 5.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
6. 6.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
7. 7.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
8. 8.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) forgetting the file (d) replying within a day
9. 9.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
10. 10.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
11. 11.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) emojis to a principal (d) short paragraphs
12. 12.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
13. 13.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) text-message spelling (d) no name at the end
14. 14.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) naming the attachment (d) a sensible email ID
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) checking spelling (d) naming the attachment
16. 16.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) a silly email ID (d) forgetting the file
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
18. 18.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
20. 20.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
21. 21.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
22. 22.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
23. 23.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) naming the attachment (d) no subject line
24. 24.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
26. 26.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
27. 27.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) replying within a day (d) a polite greeting
28. 28.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) text-message spelling (d) naming the attachment
29. 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
31. 31.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) a clear subject line (d) forgetting the file
32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
34. 34.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
35. 35.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
37. 37.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
38. 38.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
39. 39.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
40. 40.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit

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