Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) naming the attachment (d) forgetting the file
- 2.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) a sensible email ID (d) emojis to a principal
- 3.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
- 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 6.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
- 7.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 8.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 9.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) text-message spelling (d) checking spelling
- 10.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 11.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
- 12.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) signing with your name (d) short paragraphs
- 13.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) signing with your name (d) naming the attachment
- 14.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 15.Which of these is a poor email habit? (a) a polite greeting (b) forgetting the file (c) replying within a day (d) signing with your name
- 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 17.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 18.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 21.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
- 22.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) replying within a day (d) ALL CAPITAL LETTERS
- 23.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 24.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) naming the attachment (d) ALL CAPITAL LETTERS
- 25.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 27.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 28.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 29.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 30.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 31.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 32.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 33.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 34.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) no name at the end (d) a polite greeting
- 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 36.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 37.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) a sensible email ID (d) checking spelling
- 38.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 39.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 40.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
Answer key
- naming the attachment
- a sensible email ID
- a poor email habit
- formally and briefly
- the main message
- one based on your name
- a good email habit
- the greeting
- text-message spelling
- the sign-off
- the subject line
- ALL CAPITAL LETTERS
- forgetting the file
- the details
- forgetting the file
- the details
- a poor email habit
- the subject line
- a polite thank-you line
- a polite thank-you line
- read it once more
- replying within a day
- the greeting
- ALL CAPITAL LETTERS
- the subject line
- the subject line
- the details
- the subject line
- a good email habit
- the main message
- a good email habit
- why you are writing
- a good email habit
- no name at the end
- the main message
- a good email habit
- no subject line
- why you are writing
- the greeting
- the details
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