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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 97 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) naming the attachment (d) forgetting the file
  2. 2.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) a sensible email ID (d) emojis to a principal
  3. 3.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  4. 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
  5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  6. 6.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
  7. 7.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  8. 8.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  9. 9.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) text-message spelling (d) checking spelling
  10. 10.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  11. 11.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  12. 12.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) signing with your name (d) short paragraphs
  13. 13.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) signing with your name (d) naming the attachment
  14. 14.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  15. 15.Which of these is a poor email habit? (a) a polite greeting (b) forgetting the file (c) replying within a day (d) signing with your name
  16. 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  17. 17.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  18. 18.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  20. 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  21. 21.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
  22. 22.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) replying within a day (d) ALL CAPITAL LETTERS
  23. 23.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) naming the attachment (d) ALL CAPITAL LETTERS
  25. 25.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  26. 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  27. 27.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  28. 28.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  29. 29.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  30. 30.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  31. 31.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  32. 32.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  33. 33.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  34. 34.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) no name at the end (d) a polite greeting
  35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  36. 36.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  37. 37.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) a sensible email ID (d) checking spelling
  38. 38.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  40. 40.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off

Answer key

  1. naming the attachment
  2. a sensible email ID
  3. a poor email habit
  4. formally and briefly
  5. the main message
  6. one based on your name
  7. a good email habit
  8. the greeting
  9. text-message spelling
  10. the sign-off
  11. the subject line
  12. ALL CAPITAL LETTERS
  13. forgetting the file
  14. the details
  15. forgetting the file
  16. the details
  17. a poor email habit
  18. the subject line
  19. a polite thank-you line
  20. a polite thank-you line
  21. read it once more
  22. replying within a day
  23. the greeting
  24. ALL CAPITAL LETTERS
  25. the subject line
  26. the subject line
  27. the details
  28. the subject line
  29. a good email habit
  30. the main message
  31. a good email habit
  32. why you are writing
  33. a good email habit
  34. no name at the end
  35. the main message
  36. a good email habit
  37. no subject line
  38. why you are writing
  39. the greeting
  40. the details

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