Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 965 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) a sensible email ID (d) signing with your name
3. 3.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) naming the attachment (d) no subject line
5. 5.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) naming the attachment (d) a silly email ID
6. 6.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
8. 8.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
9. 9.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) a sensible email ID (d) one huge paragraph
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no subject line (d) replying within a day
13. 13.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) naming the attachment (d) checking spelling
17. 17.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
18. 18.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
19. 19.Which of these is a good email habit? (a) signing with your name (b) one huge paragraph (c) no subject line (d) no name at the end
20. 20.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) a silly email ID (d) a polite greeting
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
22. 22.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
23. 23.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) emojis to a principal (d) a clear subject line
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) no subject line (d) checking spelling
25. 25.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
26. 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
27. 27.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
28. 28.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
29. 29.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
30. 30.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no name at the end
31. 31.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
32. 32.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
33. 33.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
34. 34.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
36. 36.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) short paragraphs (d) a sensible email ID
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off

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