Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 2.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) one huge paragraph (d) a polite greeting
- 3.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 4.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 5.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) checking spelling
- 6.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 8.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 9.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) text-message spelling (d) naming the attachment
- 10.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) no name at the end (d) a clear subject line
- 11.Which of these is a poor email habit? (a) forgetting the file (b) a sensible email ID (c) checking spelling (d) replying within a day
- 12.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) a sensible email ID (d) checking spelling
- 13.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) replying within a day (d) naming the attachment
- 14.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 15.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 17.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
- 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 20.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 21.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) one huge paragraph (d) checking spelling
- 22.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
- 23.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
- 24.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
- 25.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) signing with your name (d) a silly email ID
- 26.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 27.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) forgetting the file (d) ALL CAPITAL LETTERS
- 28.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 29.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
- 30.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 31.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 32.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) no name at the end (d) ALL CAPITAL LETTERS
- 33.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 34.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
- 35.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 36.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 38.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
- 39.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) one huge paragraph (d) replying within a day
- 40.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
Answer key
- why you are writing
- a polite greeting
- the greeting
- a good email habit
- checking spelling
- a poor email habit
- the main message
- the greeting
- text-message spelling
- no name at the end
- forgetting the file
- emojis to a principal
- forgetting the file
- why you are writing
- a good email habit
- the details
- sum up the email
- the sign-off
- the subject line
- the greeting
- one huge paragraph
- that a file is attached
- formally and briefly
- one based on your name
- a silly email ID
- the greeting
- short paragraphs
- a good email habit
- read it once more
- a good email habit
- the subject line
- a clear subject line
- a polite thank-you line
- after a few working days
- the sign-off
- a good email habit
- a good email habit
- the subject line
- replying within a day
- the greeting
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