Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 967 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
2. 2.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
3. 3.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
4. 4.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
5. 5.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
6. 6.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) naming the attachment (d) emojis to a principal
7. 7.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
8. 8.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
10. 10.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a clear subject line (d) text-message spelling
11. 11.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
12. 12.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) a silly email ID (d) a sensible email ID
13. 13.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
14. 14.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
15. 15.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) text-message spelling (d) one huge paragraph
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
17. 17.Which of these is a good email habit? (a) a silly email ID (b) naming the attachment (c) no subject line (d) forgetting the file
18. 18.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a sensible email ID (d) no subject line
22. 22.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
23. 23.Which of these is a poor email habit? (a) forgetting the file (b) short paragraphs (c) a polite greeting (d) a clear subject line
24. 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
25. 25.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
26. 26.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
27. 27.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never
29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) short paragraphs (d) naming the attachment
30. 30.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) one huge paragraph (d) short paragraphs
31. 31.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
32. 32.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
33. 33.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
34. 34.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
35. 35.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) text-message spelling (d) one huge paragraph
37. 37.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
39. 39.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) ALL CAPITAL LETTERS (d) text-message spelling
40. 40.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off

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