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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 98 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) one huge paragraph
  2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  3. 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  4. 4.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  5. 5.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
  6. 6.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) text-message spelling (d) ALL CAPITAL LETTERS
  7. 7.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) no subject line (d) no name at the end
  8. 8.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) emojis to a principal (d) checking spelling
  9. 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  10. 10.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
  11. 11.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  12. 12.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  13. 13.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) signing with your name (d) text-message spelling
  14. 14.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  15. 15.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  16. 16.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  17. 17.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
  18. 18.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) forgetting the file (d) one huge paragraph
  19. 19.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  20. 20.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  21. 21.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
  22. 22.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  23. 23.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) forgetting the file (d) a polite greeting
  24. 24.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) naming the attachment (d) a silly email ID
  25. 25.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) text-message spelling (d) replying within a day
  26. 26.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  27. 27.Which of these is a good email habit? (a) a silly email ID (b) naming the attachment (c) no name at the end (d) one huge paragraph
  28. 28.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) signing with your name (d) forgetting the file
  30. 30.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) emojis to a principal (d) a sensible email ID
  31. 31.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no name at the end (d) replying within a day
  32. 32.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a sensible email ID
  33. 33.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) ALL CAPITAL LETTERS (d) text-message spelling
  34. 34.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) signing with your name (d) short paragraphs
  35. 35.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  36. 36.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  37. 37.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) forgetting the file (d) checking spelling
  38. 38.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
  39. 39.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  40. 40.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) a clear subject line (d) a silly email ID

Answer key

  1. a clear subject line
  2. the subject line
  3. the subject line
  4. the sign-off
  5. sum up the email
  6. signing with your name
  7. a polite greeting
  8. emojis to a principal
  9. a polite thank-you line
  10. after a few working days
  11. the details
  12. the main message
  13. text-message spelling
  14. the details
  15. a good email habit
  16. why you are writing
  17. formally and briefly
  18. short paragraphs
  19. the greeting
  20. the subject line
  21. one based on your name
  22. the details
  23. a polite greeting
  24. naming the attachment
  25. replying within a day
  26. the details
  27. naming the attachment
  28. a poor email habit
  29. forgetting the file
  30. emojis to a principal
  31. replying within a day
  32. a sensible email ID
  33. checking spelling
  34. text-message spelling
  35. why you are writing
  36. why you are writing
  37. checking spelling
  38. that a file is attached
  39. the sign-off
  40. a silly email ID

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