Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 970 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
2. 2.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
3. 3.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
4. 4.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) forgetting the file (d) signing with your name
5. 5.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
6. 6.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
7. 7.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) checking spelling (d) no subject line
8. 8.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
9. 9.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
10. 10.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
12. 12.Which of these is a poor email habit? (a) forgetting the file (b) a clear subject line (c) checking spelling (d) naming the attachment
13. 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the sign-off (d) the main message
14. 14.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
15. 15.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) text-message spelling (d) signing with your name
16. 16.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
17. 17.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) replying within a day (d) no subject line
18. 18.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
19. 19.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) signing with your name (d) ALL CAPITAL LETTERS
20. 20.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) a polite greeting (d) ALL CAPITAL LETTERS
21. 21.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) no name at the end (d) ALL CAPITAL LETTERS
22. 22.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) checking spelling (d) a clear subject line
23. 23.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a silly email ID
24. 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
28. 28.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
29. 29.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
30. 30.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
31. 31.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
34. 34.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
35. 35.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
36. 36.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) a sensible email ID (d) no subject line
37. 37.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
39. 39.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message

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