Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 975 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
2. 2.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
3. 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
5. 5.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
6. 6.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) naming the attachment (d) no name at the end
7. 7.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
8. 8.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
10. 10.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
11. 11.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
13. 13.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) a polite greeting (d) a silly email ID
14. 14.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
15. 15.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) a clear subject line (d) naming the attachment
16. 16.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
17. 17.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a silly email ID (d) a polite greeting
18. 18.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) text-message spelling (d) short paragraphs
19. 19.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
20. 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
21. 21.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
22. 22.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) forgetting the file (d) no subject line
23. 23.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) ALL CAPITAL LETTERS (d) short paragraphs
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
26. 26.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
27. 27.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
28. 28.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
30. 30.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
31. 31.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
32. 32.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
33. 33.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
34. 34.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) forgetting the file (d) a clear subject line
35. 35.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) signing with your name (d) text-message spelling
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
37. 37.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) one huge paragraph (d) a clear subject line
38. 38.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
39. 39.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days

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