Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 99 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
2. 2.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) no name at the end (d) a polite greeting
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) no subject line (d) emojis to a principal
4. 4.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) a clear subject line (d) text-message spelling
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) short paragraphs (d) emojis to a principal
7. 7.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) a sensible email ID (d) naming the attachment
8. 8.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
9. 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
11. 11.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
12. 12.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) text-message spelling (d) ALL CAPITAL LETTERS
13. 13.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
14. 14.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
15. 15.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
16. 16.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) replying within a day (d) one huge paragraph
18. 18.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
19. 19.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
20. 20.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
22. 22.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) a clear subject line (d) naming the attachment
23. 23.Which of these is a poor email habit? (a) a clear subject line (b) a silly email ID (c) a polite greeting (d) short paragraphs
24. 24.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) one huge paragraph (d) a sensible email ID
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
27. 27.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) signing with your name
30. 30.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
32. 32.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
33. 33.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) no subject line (d) short paragraphs
34. 34.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
35. 35.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) forgetting the file (d) no subject line
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) signing with your name (d) checking spelling
38. 38.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
39. 39.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
40. 40.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting

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