Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 986 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
3. 3.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
4. 4.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
5. 5.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) a clear subject line (d) no name at the end
7. 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
8. 8.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
10. 10.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
11. 11.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
12. 12.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
13. 13.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no subject line
14. 14.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) text-message spelling (d) checking spelling
16. 16.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) signing with your name (d) short paragraphs
17. 17.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) a sensible email ID (d) a clear subject line
18. 18.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) ALL CAPITAL LETTERS (d) signing with your name
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
20. 20.Which of these is a good email habit? (a) one huge paragraph (b) checking spelling (c) ALL CAPITAL LETTERS (d) a silly email ID
21. 21.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
22. 22.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) short paragraphs (d) no subject line
25. 25.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
26. 26.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) forgetting the file (d) short paragraphs
27. 27.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) replying within a day (d) ALL CAPITAL LETTERS
28. 28.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
29. 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
30. 30.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
31. 31.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a silly email ID (d) replying within a day
33. 33.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) no subject line (d) a polite greeting
34. 34.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) ALL CAPITAL LETTERS (d) replying within a day
35. 35.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
36. 36.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
37. 37.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
38. 38.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) a sensible email ID (d) checking spelling
39. 39.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) one huge paragraph (d) signing with your name
40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) checking spelling (d) forgetting the file

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