Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 987 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
2. 2.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
3. 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
4. 4.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a clear subject line (d) forgetting the file
5. 5.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) short paragraphs (d) a sensible email ID
8. 8.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
10. 10.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) replying within a day (d) a silly email ID
11. 11.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
12. 12.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
13. 13.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
14. 14.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
15. 15.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) checking spelling (d) no subject line
16. 16.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a silly email ID (d) no name at the end
17. 17.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
18. 18.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) a silly email ID (d) no subject line
19. 19.Which of these is a good email habit? (a) signing with your name (b) forgetting the file (c) ALL CAPITAL LETTERS (d) no name at the end
20. 20.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
21. 21.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
22. 22.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
23. 23.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
24. 24.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
25. 25.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
26. 26.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
27. 27.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
28. 28.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
29. 29.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
30. 30.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
31. 31.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) a sensible email ID (d) one huge paragraph
33. 33.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
35. 35.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a clear subject line
36. 36.Which of these is a poor email habit? (a) text-message spelling (b) a clear subject line (c) a polite greeting (d) replying within a day
37. 37.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) a silly email ID (d) ALL CAPITAL LETTERS
38. 38.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
39. 39.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
40. 40.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) naming the attachment (d) emojis to a principal

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