Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 993 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
2. 2.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
3. 3.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
5. 5.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) one huge paragraph
6. 6.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
7. 7.Which of these is a poor email habit? (a) emojis to a principal (b) a polite greeting (c) a clear subject line (d) short paragraphs
8. 8.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
10. 10.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
11. 11.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
13. 13.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no subject line (d) a clear subject line
14. 14.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
15. 15.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) forgetting the file (d) naming the attachment
16. 16.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no subject line (d) short paragraphs
17. 17.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
18. 18.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
19. 19.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
20. 20.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
21. 21.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) a clear subject line (d) signing with your name
23. 23.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
24. 24.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
26. 26.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
27. 27.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) ALL CAPITAL LETTERS (d) text-message spelling
28. 28.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
29. 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
30. 30.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
31. 31.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
32. 32.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
33. 33.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) text-message spelling (d) a sensible email ID
37. 37.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a polite greeting (d) ALL CAPITAL LETTERS
38. 38.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
39. 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off

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