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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 994 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
  2. 2.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) no subject line (d) a silly email ID
  3. 3.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  4. 4.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
  5. 5.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) signing with your name (d) no name at the end
  6. 6.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
  7. 7.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) signing with your name (d) checking spelling
  8. 8.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) no subject line (d) a sensible email ID
  9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  10. 10.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  11. 11.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  12. 12.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  13. 13.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  14. 14.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  16. 16.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  17. 17.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  18. 18.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  19. 19.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
  20. 20.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  21. 21.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  22. 22.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) one huge paragraph (d) a sensible email ID
  23. 23.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
  24. 24.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
  25. 25.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) no name at the end (d) one huge paragraph
  26. 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  27. 27.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) no name at the end (d) naming the attachment
  28. 28.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
  29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) a polite greeting (d) signing with your name
  30. 30.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) a clear subject line (d) emojis to a principal
  31. 31.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) replying within a day (d) emojis to a principal
  33. 33.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  35. 35.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) no subject line (d) a polite greeting
  36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  37. 37.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  38. 38.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  39. 39.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) no subject line (d) signing with your name
  40. 40.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) short paragraphs (d) forgetting the file

Answer key

  1. one based on your name
  2. naming the attachment
  3. the greeting
  4. read it once more
  5. signing with your name
  6. after a few working days
  7. forgetting the file
  8. a sensible email ID
  9. the greeting
  10. the sign-off
  11. the subject line
  12. a polite thank-you line
  13. the subject line
  14. the greeting
  15. a poor email habit
  16. a polite thank-you line
  17. a good email habit
  18. a good email habit
  19. formally and briefly
  20. a poor email habit
  21. why you are writing
  22. one huge paragraph
  23. ALL CAPITAL LETTERS
  24. sum up the email
  25. replying within a day
  26. the subject line
  27. no name at the end
  28. that a file is attached
  29. forgetting the file
  30. a clear subject line
  31. the subject line
  32. emojis to a principal
  33. the sign-off
  34. a polite thank-you line
  35. a polite greeting
  36. the main message
  37. the greeting
  38. a good email habit
  39. signing with your name
  40. short paragraphs

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