Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 995 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
2. 2.Which of these is a poor email habit? (a) forgetting the file (b) a clear subject line (c) a sensible email ID (d) replying within a day
3. 3.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
5. 5.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
6. 6.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
7. 7.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
9. 9.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
10. 10.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
11. 11.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) naming the attachment (d) no subject line
14. 14.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) signing with your name (d) one huge paragraph
15. 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) one huge paragraph (d) short paragraphs
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
17. 17.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
18. 18.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) emojis to a principal (d) text-message spelling
20. 20.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
21. 21.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
22. 22.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) replying within a day (d) naming the attachment
23. 23.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
24. 24.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) emojis to a principal (d) a sensible email ID
25. 25.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) checking spelling (d) ALL CAPITAL LETTERS
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
27. 27.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
28. 28.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) naming the attachment (d) forgetting the file
30. 30.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
31. 31.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
32. 32.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) short paragraphs (d) forgetting the file
33. 33.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
34. 34.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
35. 35.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) one huge paragraph (d) a silly email ID
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no name at the end (d) checking spelling
39. 39.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) signing with your name (d) checking spelling
40. 40.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no subject line (d) signing with your name

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