Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 996 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
2. 2.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
3. 3.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
4. 4.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
5. 5.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
6. 6.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) naming the attachment
7. 7.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) no subject line (d) ALL CAPITAL LETTERS
8. 8.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) text-message spelling (d) a sensible email ID
9. 9.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
10. 10.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
11. 11.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) short paragraphs (d) signing with your name
12. 12.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) no subject line (d) no name at the end
13. 13.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) a sensible email ID (d) naming the attachment
14. 14.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
15. 15.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
16. 16.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
17. 17.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) forgetting the file (d) naming the attachment
18. 18.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) text-message spelling (d) one huge paragraph
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
21. 21.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) a silly email ID (d) no name at the end
22. 22.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) forgetting the file (d) checking spelling
23. 23.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) text-message spelling (d) ALL CAPITAL LETTERS
24. 24.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
26. 26.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
27. 27.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
28. 28.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
29. 29.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) no subject line (d) text-message spelling
30. 30.Which of these is a poor email habit? (a) replying within a day (b) no subject line (c) a clear subject line (d) naming the attachment
31. 31.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a sensible email ID (d) a silly email ID
32. 32.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
33. 33.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) replying within a day (d) signing with your name
34. 34.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) text-message spelling (d) naming the attachment
35. 35.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) signing with your name (d) a clear subject line
36. 36.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) checking spelling (d) replying within a day
38. 38.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
40. 40.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit

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