Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 997 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
3. 3.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) short paragraphs (d) text-message spelling
4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) a silly email ID (d) signing with your name
5. 5.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
6. 6.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
7. 7.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) emojis to a principal
8. 8.Which of these is a poor email habit? (a) emojis to a principal (b) a clear subject line (c) a sensible email ID (d) a polite greeting
9. 9.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) short paragraphs (d) replying within a day
11. 11.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
12. 12.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
14. 14.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) text-message spelling (d) a clear subject line
15. 15.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
16. 16.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
17. 17.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) no subject line (d) checking spelling
18. 18.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) a polite greeting (d) emojis to a principal
19. 19.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
20. 20.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
21. 21.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
22. 22.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
24. 24.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
25. 25.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
26. 26.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
27. 27.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
28. 28.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
29. 29.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) naming the attachment (d) emojis to a principal
30. 30.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) replying within a day (d) a clear subject line
32. 32.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
34. 34.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
35. 35.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
36. 36.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
37. 37.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
39. 39.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) checking spelling (d) text-message spelling

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