Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 103 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) bringing up old fights (d) finding a middle way
2. 2.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) bringing up old fights (b) finding a middle way (c) taking sides at once (d) name-calling
4. 4.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with silence (d) with a fight
5. 5.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
6. 6.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) saying “I feel…” (d) name-calling
7. 7.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
8. 8.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) use the louder one’s (d) scrap the project
9. 9.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 4 (d) step 1
10. 10.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 3 (d) step 2
11. 11.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) ignore them (d) help them calm down
12. 12.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) focusing on the problem (d) finding a middle way
13. 13.Which of these helps solve a conflict? (a) apologising sincerely (b) name-calling (c) walking off in anger (d) bringing up old fights
14. 14.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
15. 15.🔍 Which is the odd one out? (a) bringing up old fights (b) saying “I feel…” (c) finding a middle way (d) listening without blame
16. 16.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) listening without blame (d) walking off in anger
17. 17.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
18. 18.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
19. 19.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) name-calling (d) focusing on the problem
20. 20.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
21. 21.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
22. 22.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
23. 23.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
24. 24.True or false: “name-calling” makes a conflict worse. (a) True (b) False
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
26. 26.True or false: “shouting back” helps solve a conflict. (a) True (b) False
27. 27.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “Stop being silly!” (d) “You are always wrong.”
28. 28.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) listening without blame (d) spreading gossip
29. 29.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
30. 30.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
31. 31.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
32. 32.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
33. 33.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
34. 34.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 2 (d) step 4
35. 35.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
36. 36.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
38. 38.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
39. 39.Which of these makes a conflict worse? (a) taking sides at once (b) listening without blame (c) focusing on the problem (d) finding a middle way
40. 40.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students