Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 106 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “name-calling” makes a conflict worse. (a) False (b) True
2. 2.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) taking sides at once (d) apologising sincerely
3. 3.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
4. 4.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
5. 5.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 3 (d) step 1
6. 6.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) name-calling (d) finding a middle way
7. 7.🔍 Which is the odd one out? (a) listening without blame (b) walking off in anger (c) shouting back (d) spreading gossip
8. 8.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) listening without blame (d) saying “I feel…”
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
10. 10.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
11. 11.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
12. 12.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
13. 13.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
14. 14.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) walking off in anger (d) name-calling
15. 15.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
16. 16.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) shouting back (d) taking sides at once
17. 17.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) name-calling (b) finding a middle way (c) walking off in anger (d) taking sides at once
19. 19.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) name-calling (d) saying “I feel…”
20. 20.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 4 (d) step 1
21. 21.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
22. 22.Which of these makes a conflict worse? (a) bringing up old fights (b) apologising sincerely (c) finding a middle way (d) using a calm voice
23. 23.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
24. 24.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
25. 25.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) apologising sincerely (d) bringing up old fights
26. 26.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
27. 27.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
28. 28.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
29. 29.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 4 (c) step 2 (d) step 3
30. 30.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
31. 31.True or false: “shouting back” helps solve a conflict. (a) True (b) False
32. 32.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 4 (d) step 3
33. 33.🔍 Which is the odd one out? (a) name-calling (b) finding a middle way (c) listening without blame (d) saying “I feel…”
34. 34.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) using a calm voice (d) listening without blame
35. 35.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
36. 36.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
37. 37.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
38. 38.Which of these makes a conflict worse? (a) focusing on the problem (b) spreading gossip (c) saying “I feel…” (d) listening without blame
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
40. 40.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 1 (d) step 4

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students