Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 107 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) shouting back (b) focusing on the problem (c) saying “I feel…” (d) listening without blame
2. 2.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
4. 4.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
5. 5.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
6. 6.Which of these makes a conflict worse? (a) bringing up old fights (b) apologising sincerely (c) saying “I feel…” (d) focusing on the problem
7. 7.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
8. 8.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
9. 9.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
10. 10.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) spreading gossip (d) finding a middle way
11. 11.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
12. 12.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
13. 13.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to waste time (c) to pick a winner (d) to find who to blame
14. 14.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
15. 15.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 1 (d) step 4
16. 16.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
17. 17.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
18. 18.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 4 (d) step 1
19. 19.🔍 Which is the odd one out? (a) spreading gossip (b) focusing on the problem (c) saying “I feel…” (d) using a calm voice
20. 20.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
22. 22.Which of these makes a conflict worse? (a) name-calling (b) using a calm voice (c) finding a middle way (d) saying “I feel…”
23. 23.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
24. 24.Which of these helps solve a conflict? (a) taking sides at once (b) walking off in anger (c) shouting back (d) apologising sincerely
25. 25.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) finding a middle way (d) taking sides at once
26. 26.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
27. 27.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 1 (d) step 3
28. 28.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
29. 29.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
30. 30.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) shouting back (d) walking off in anger
31. 31.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
32. 32.🔍 Which is the odd one out? (a) focusing on the problem (b) apologising sincerely (c) listening without blame (d) bringing up old fights
33. 33.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
34. 34.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) saying “I feel…” (d) taking sides at once
36. 36.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) name-calling (d) apologising sincerely
37. 37.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a fight (d) with a winner and loser
38. 38.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) listening without blame (d) finding a middle way
40. 40.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully

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