Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 110 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
3. 3.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
4. 4.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
5. 5.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) spreading gossip (d) apologising sincerely
6. 6.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
7. 7.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 3 (d) step 4
8. 8.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
9. 9.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
10. 10.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 1 (d) step 2
11. 11.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
12. 12.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) saying “I feel…” (d) taking sides at once
13. 13.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
14. 14.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
15. 15.Which of these helps solve a conflict? (a) shouting back (b) saying “I feel…” (c) spreading gossip (d) name-calling
16. 16.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 2 (d) step 4
17. 17.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
18. 18.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) shouting back (d) taking sides at once
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
20. 20.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
21. 21.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
22. 22.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
23. 23.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
24. 24.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
25. 25.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) shouting back (d) focusing on the problem
26. 26.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
27. 27.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
28. 28.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
29. 29.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) focusing on the problem (d) walking off in anger
30. 30.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 2 (d) step 3
31. 31.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
32. 32.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
33. 33.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) spreading gossip (d) finding a middle way
34. 34.🔍 Which is the odd one out? (a) finding a middle way (b) walking off in anger (c) name-calling (d) taking sides at once
35. 35.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
36. 36.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “I don’t care.”
37. 37.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
38. 38.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 1 (d) step 4
39. 39.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) walking off in anger (d) focusing on the problem
40. 40.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students