Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 111 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) finding a middle way (b) walking off in anger (c) shouting back (d) bringing up old fights
2. 2.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 4 (d) step 1
3. 3.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) scrap the project (d) the leader picks alone
4. 4.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) taking sides at once (d) apologising sincerely
5. 5.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
6. 6.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
7. 7.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) using a calm voice (d) name-calling
8. 8.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
9. 9.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
10. 10.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
11. 11.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 3 (d) step 2
12. 12.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
13. 13.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
14. 14.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) shouting back (d) listening without blame
15. 15.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
16. 16.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
17. 17.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 2 (d) step 1
18. 18.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight
19. 19.True or false: “shouting back” helps solve a conflict. (a) True (b) False
20. 20.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) take a vote at once (d) ignore them
21. 21.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) focusing on the problem (d) bringing up old fights
22. 22.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 3 (d) step 1
23. 23.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
24. 24.True or false: “shouting back” makes a conflict worse. (a) False (b) True
25. 25.Which of these makes a conflict worse? (a) bringing up old fights (b) finding a middle way (c) listening without blame (d) apologising sincerely
26. 26.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 3 (d) step 4
27. 27.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
28. 28.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) focusing on the problem (d) shouting back
29. 29.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
30. 30.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
31. 31.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 1 (c) step 3 (d) step 4
32. 32.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
33. 33.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) walking off in anger (d) listening without blame
34. 34.True or false: “name-calling” helps solve a conflict. (a) False (b) True
35. 35.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
36. 36.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to waste time (c) to pick a winner (d) to find who to blame
37. 37.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) spreading gossip (d) apologising sincerely
38. 38.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) spreading gossip (d) apologising sincerely
39. 39.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) spreading gossip (d) saying “I feel…”
40. 40.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it

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