Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 113 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) focusing on the problem (d) taking sides at once
2. 2.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
3. 3.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
4. 4.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
5. 5.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
7. 7.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s
8. 8.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) apologising sincerely (d) finding a middle way
9. 9.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
10. 10.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
11. 11.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
12. 12.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) using a calm voice (d) name-calling
13. 13.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) walking off in anger (d) listening without blame
14. 14.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with an agreed plan (d) with silence
15. 15.Which of these helps solve a conflict? (a) saying “I feel…” (b) taking sides at once (c) shouting back (d) walking off in anger
16. 16.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) focusing on the problem (d) bringing up old fights
17. 17.Which of these makes a conflict worse? (a) focusing on the problem (b) taking sides at once (c) finding a middle way (d) apologising sincerely
18. 18.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
19. 19.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
20. 20.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) taking sides at once (d) focusing on the problem
21. 21.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) saying “I feel…” (d) shouting back
22. 22.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
23. 23.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
24. 24.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) focusing on the problem (d) using a calm voice
25. 25.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “You are always wrong.” (d) “Let’s hear both sides.”
26. 26.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 2 (c) step 4 (d) step 3
27. 27.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 3 (d) step 4
28. 28.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) walking off in anger (d) apologising sincerely
29. 29.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
30. 30.Which of these helps solve a conflict? (a) apologising sincerely (b) taking sides at once (c) bringing up old fights (d) shouting back
31. 31.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
32. 32.True or false: “name-calling” helps solve a conflict. (a) True (b) False
33. 33.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) using a calm voice (d) name-calling
35. 35.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
36. 36.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) using a calm voice (d) shouting back
37. 37.Which of these helps solve a conflict? (a) listening without blame (b) spreading gossip (c) shouting back (d) walking off in anger
38. 38.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
39. 39.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
40. 40.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students