Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 116 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) apologising sincerely (b) name-calling (c) listening without blame (d) finding a middle way
2. 2.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
3. 3.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) name-calling (d) listening without blame
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) pick a winner fast (d) ignore them
5. 5.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
6. 6.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
7. 7.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
8. 8.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
9. 9.Which of these helps solve a conflict? (a) walking off in anger (b) apologising sincerely (c) spreading gossip (d) name-calling
10. 10.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) walking off in anger (d) apologising sincerely
11. 11.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
12. 12.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 2 (d) step 4
13. 13.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) using a calm voice (d) spreading gossip
14. 14.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
15. 15.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
16. 16.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
17. 17.Which of these makes a conflict worse? (a) focusing on the problem (b) spreading gossip (c) using a calm voice (d) apologising sincerely
18. 18.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) saying “I feel…” (d) taking sides at once
19. 19.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 3 (d) step 1
20. 20.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
21. 21.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) saying “I feel…” (d) using a calm voice
23. 23.Which of these helps solve a conflict? (a) shouting back (b) focusing on the problem (c) taking sides at once (d) name-calling
24. 24.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
25. 25.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
26. 26.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 4 (c) step 2 (d) step 3
27. 27.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
28. 28.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 4 (d) step 2
29. 29.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
30. 30.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “I don’t care.” (d) “Let’s hear both sides.”
31. 31.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
32. 32.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
33. 33.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
34. 34.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
35. 35.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
36. 36.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
37. 37.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 2 (d) step 1
38. 38.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) using a calm voice (d) shouting back
39. 39.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) listening without blame (d) saying “I feel…”
40. 40.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 4 (d) step 1

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