Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 119 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
2. 2.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) name-calling (d) listening without blame
3. 3.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 2 (d) step 4
4. 4.Which of these makes a conflict worse? (a) focusing on the problem (b) name-calling (c) listening without blame (d) finding a middle way
5. 5.Which of these helps solve a conflict? (a) saying “I feel…” (b) taking sides at once (c) shouting back (d) name-calling
6. 6.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
7. 7.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) finding a middle way (d) spreading gossip
8. 8.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
9. 9.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
10. 10.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
11. 11.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “You are always wrong.”
12. 12.🔍 Which is the odd one out? (a) focusing on the problem (b) apologising sincerely (c) spreading gossip (d) finding a middle way
13. 13.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 2 (c) step 1 (d) step 3
14. 14.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) bringing up old fights (d) taking sides at once
16. 16.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
17. 17.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) listening without blame (d) finding a middle way
18. 18.Which of these helps solve a conflict? (a) focusing on the problem (b) shouting back (c) name-calling (d) walking off in anger
19. 19.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
20. 20.Which of these makes a conflict worse? (a) listening without blame (b) spreading gossip (c) using a calm voice (d) focusing on the problem
21. 21.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 1 (d) step 3
22. 22.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) bringing up old fights (d) spreading gossip
23. 23.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 2 (d) step 4
24. 24.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
25. 25.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
27. 27.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
28. 28.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
29. 29.True or false: “shouting back” helps solve a conflict. (a) True (b) False
30. 30.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
31. 31.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 2 (c) step 3 (d) step 1
32. 32.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) focusing on the problem (d) bringing up old fights
33. 33.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
34. 34.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
35. 35.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
37. 37.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
38. 38.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
39. 39.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
40. 40.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) spreading gossip (d) apologising sincerely

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