Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 124 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
2. 2.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
3. 3.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
4. 4.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) shouting back (d) saying “I feel…”
5. 5.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) taking sides at once (d) using a calm voice
6. 6.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) walking off in anger (c) listening without blame (d) using a calm voice
8. 8.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
9. 9.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) name-calling (d) apologising sincerely
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) help them calm down (d) take a vote at once
11. 11.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
12. 12.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
13. 13.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 2 (d) step 3
14. 14.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) saying “I feel…” (d) spreading gossip
15. 15.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
16. 16.Which of these helps solve a conflict? (a) shouting back (b) saying “I feel…” (c) name-calling (d) taking sides at once
17. 17.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
18. 18.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan
19. 19.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
20. 20.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
21. 21.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
22. 22.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
23. 23.Which of these helps solve a conflict? (a) bringing up old fights (b) using a calm voice (c) walking off in anger (d) spreading gossip
24. 24.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
25. 25.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
26. 26.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
27. 27.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 4 (d) step 1
28. 28.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
30. 30.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
31. 31.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) focusing on the problem (d) name-calling
32. 32.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) focusing on the problem (d) using a calm voice
33. 33.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
34. 34.Which of these helps solve a conflict? (a) taking sides at once (b) focusing on the problem (c) name-calling (d) spreading gossip
35. 35.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) listening without blame (d) taking sides at once
36. 36.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
37. 37.Which of these makes a conflict worse? (a) using a calm voice (b) bringing up old fights (c) saying “I feel…” (d) apologising sincerely
38. 38.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
39. 39.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
40. 40.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides

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