Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 125 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
2. 2.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
3. 3.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) shouting back (d) saying “I feel…”
4. 4.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
5. 5.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
6. 6.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
7. 7.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
8. 8.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
9. 9.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) listening without blame (d) taking sides at once
10. 10.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
11. 11.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
12. 12.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
13. 13.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
14. 14.True or false: “name-calling” makes a conflict worse. (a) False (b) True
15. 15.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) spreading gossip (d) finding a middle way
16. 16.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) walking off in anger (d) saying “I feel…”
17. 17.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) take a vote at once (d) help them calm down
18. 18.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) using a calm voice (d) spreading gossip
19. 19.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
20. 20.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
21. 21.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
22. 22.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
23. 23.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) shouting back (d) apologising sincerely
24. 24.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) use the louder one’s (d) the leader picks alone
25. 25.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
26. 26.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
27. 27.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
28. 28.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
29. 29.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
30. 30.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
31. 31.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
32. 32.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
33. 33.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) focusing on the problem (d) walking off in anger
34. 34.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
35. 35.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 2 (c) step 3 (d) step 1
36. 36.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
37. 37.Which of these makes a conflict worse? (a) spreading gossip (b) saying “I feel…” (c) finding a middle way (d) listening without blame
38. 38.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) saying “I feel…” (d) name-calling
39. 39.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
40. 40.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students