Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 128 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) shouting back (d) focusing on the problem
2. 2.Which of these makes a conflict worse? (a) using a calm voice (b) shouting back (c) finding a middle way (d) focusing on the problem
3. 3.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
4. 4.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
5. 5.Which of these helps solve a conflict? (a) apologising sincerely (b) name-calling (c) bringing up old fights (d) shouting back
6. 6.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) apologising sincerely (d) walking off in anger
7. 7.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
8. 8.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
9. 9.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
10. 10.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
11. 11.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
12. 12.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
13. 13.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
14. 14.True or false: “shouting back” makes a conflict worse. (a) True (b) False
15. 15.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) bringing up old fights (d) finding a middle way
16. 16.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) taking sides at once (d) finding a middle way
18. 18.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
19. 19.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) walking off in anger (d) saying “I feel…”
20. 20.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
21. 21.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
22. 22.True or false: “name-calling” helps solve a conflict. (a) True (b) False
23. 23.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
24. 24.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “I don’t care.” (d) “You are always wrong.”
25. 25.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
26. 26.🔍 Which is the odd one out? (a) bringing up old fights (b) focusing on the problem (c) spreading gossip (d) taking sides at once
27. 27.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) bringing up old fights (d) shouting back
28. 28.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with an agreed plan (d) with silence
29. 29.🔍 Which is the odd one out? (a) focusing on the problem (b) bringing up old fights (c) using a calm voice (d) listening without blame
30. 30.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) finding a middle way (d) apologising sincerely
31. 31.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 2 (d) step 1
32. 32.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) take a vote at once (d) ignore them
33. 33.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
34. 34.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
35. 35.True or false: “shouting back” helps solve a conflict. (a) True (b) False
36. 36.Which of these helps solve a conflict? (a) listening without blame (b) shouting back (c) walking off in anger (d) taking sides at once
37. 37.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
38. 38.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) walking off in anger (d) using a calm voice
39. 39.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
40. 40.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 4 (c) step 2 (d) step 3

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