Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 133 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
2. 2.True or false: “shouting back” helps solve a conflict. (a) False (b) True
3. 3.Which of these helps solve a conflict? (a) using a calm voice (b) bringing up old fights (c) spreading gossip (d) name-calling
4. 4.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
5. 5.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 3 (d) step 4
6. 6.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “Stop being silly!” (d) “You are always wrong.”
7. 7.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) apologising sincerely (d) walking off in anger
8. 8.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) walking off in anger (d) using a calm voice
9. 9.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
10. 10.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
11. 11.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with a winner and loser (d) with silence
12. 12.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
13. 13.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
14. 14.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 1 (d) step 2
15. 15.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 3 (c) step 1 (d) step 4
16. 16.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
17. 17.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
18. 18.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to waste time (c) to pick a winner (d) to find who to blame
19. 19.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
20. 20.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) spreading gossip (d) apologising sincerely
21. 21.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) focusing on the problem (d) bringing up old fights
22. 22.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
23. 23.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
24. 24.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
25. 25.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
26. 26.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) help them calm down (d) ignore them
27. 27.🔍 Which is the odd one out? (a) spreading gossip (b) saying “I feel…” (c) taking sides at once (d) name-calling
28. 28.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
29. 29.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 2 (d) step 4
30. 30.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
31. 31.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
32. 32.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute
33. 33.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
34. 34.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 2 (d) step 4
35. 35.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
36. 36.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
38. 38.Which of these helps solve a conflict? (a) shouting back (b) listening without blame (c) spreading gossip (d) name-calling
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan

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