Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 135 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
2. 2.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) name-calling (d) listening without blame
3. 3.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
4. 4.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
6. 6.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to understand fully (d) to find who to blame
7. 7.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) listening without blame (d) walking off in anger
8. 8.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
9. 9.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
10. 10.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
11. 11.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) ignore them (d) pick a winner fast
12. 12.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
13. 13.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 1 (d) step 3
14. 14.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
15. 15.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
16. 16.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
17. 17.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) finding a middle way (d) bringing up old fights
18. 18.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 4 (d) step 2
19. 19.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
20. 20.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) spreading gossip (d) walking off in anger
22. 22.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) name-calling (b) focusing on the problem (c) listening without blame (d) saying “I feel…”
24. 24.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
25. 25.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
26. 26.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
27. 27.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) finding a middle way (d) shouting back
28. 28.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
29. 29.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
30. 30.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) focusing on the problem (d) spreading gossip
31. 31.🔍 Which is the odd one out? (a) bringing up old fights (b) focusing on the problem (c) walking off in anger (d) name-calling
32. 32.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
33. 33.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
34. 34.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 4 (c) step 3 (d) step 1
35. 35.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
36. 36.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 4 (d) step 2
37. 37.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
38. 38.Which of these makes a conflict worse? (a) finding a middle way (b) shouting back (c) listening without blame (d) saying “I feel…”
39. 39.Which of these makes a conflict worse? (a) spreading gossip (b) focusing on the problem (c) saying “I feel…” (d) finding a middle way
40. 40.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 2 (d) step 3

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