Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 137 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
2. 2.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
3. 3.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 2 (d) step 1
4. 4.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
5. 5.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
6. 6.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
7. 7.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
8. 8.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 1 (c) step 4 (d) step 2
9. 9.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
10. 10.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
11. 11.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
12. 12.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) finding a middle way (d) apologising sincerely
13. 13.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 2 (d) step 1
14. 14.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) ignore them (d) take a vote at once
15. 15.Which of these helps solve a conflict? (a) finding a middle way (b) spreading gossip (c) walking off in anger (d) taking sides at once
16. 16.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 1 (d) step 4
17. 17.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
18. 18.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
19. 19.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) bringing up old fights (d) focusing on the problem
20. 20.🔍 Which is the odd one out? (a) taking sides at once (b) listening without blame (c) name-calling (d) bringing up old fights
21. 21.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
22. 22.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
23. 23.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
24. 24.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
25. 25.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
26. 26.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 2 (d) step 4
27. 27.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) walking off in anger (d) saying “I feel…”
28. 28.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
29. 29.Which of these helps solve a conflict? (a) focusing on the problem (b) taking sides at once (c) walking off in anger (d) bringing up old fights
30. 30.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 4 (d) step 1
31. 31.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
32. 32.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) shouting back (d) spreading gossip
33. 33.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 3 (d) step 4
34. 34.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) finding a middle way (d) listening without blame
36. 36.Which of these helps solve a conflict? (a) using a calm voice (b) taking sides at once (c) walking off in anger (d) shouting back
37. 37.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
38. 38.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
39. 39.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 3 (d) step 2
40. 40.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) name-calling (d) bringing up old fights

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