Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 138 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
2. 2.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 3 (d) step 4
3. 3.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
4. 4.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) name-calling (d) finding a middle way
5. 5.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
6. 6.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
7. 7.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
8. 8.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
9. 9.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) listening without blame (d) taking sides at once
10. 10.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
11. 11.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
12. 12.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) name-calling (d) using a calm voice
13. 13.Which of these makes a conflict worse? (a) taking sides at once (b) finding a middle way (c) saying “I feel…” (d) focusing on the problem
14. 14.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
15. 15.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
16. 16.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
17. 17.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “I don’t care.”
18. 18.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
19. 19.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
20. 20.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
21. 21.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
22. 22.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) using a calm voice (d) spreading gossip
24. 24.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) bringing up old fights (b) focusing on the problem (c) spreading gossip (d) shouting back
26. 26.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
27. 27.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
28. 28.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
29. 29.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
30. 30.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to waste time (d) to pick a winner
31. 31.Which of these makes a conflict worse? (a) listening without blame (b) name-calling (c) focusing on the problem (d) apologising sincerely
32. 32.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
33. 33.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 2 (d) step 1
34. 34.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
35. 35.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
36. 36.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
37. 37.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 1 (d) step 2
38. 38.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
39. 39.🔍 Which is the odd one out? (a) shouting back (b) finding a middle way (c) using a calm voice (d) apologising sincerely
40. 40.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse

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