Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 14 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
2. 2.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) finding a middle way (d) taking sides at once
3. 3.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
4. 4.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
6. 6.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “You are always wrong.”
7. 7.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) apologising sincerely (d) listening without blame
9. 9.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
10. 10.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight
11. 11.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to pick a winner (c) to waste time (d) to understand fully
12. 12.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
13. 13.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) using a calm voice (d) shouting back
14. 14.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
15. 15.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) finding a middle way (d) taking sides at once
16. 16.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
17. 17.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) shouting back (d) spreading gossip
18. 18.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
19. 19.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) bringing up old fights (d) apologising sincerely
20. 20.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
21. 21.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
22. 22.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 2 (d) step 1
23. 23.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
24. 24.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
25. 25.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) shouting back (d) finding a middle way
26. 26.Which of these helps solve a conflict? (a) name-calling (b) saying “I feel…” (c) taking sides at once (d) shouting back
27. 27.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) finding a middle way (d) shouting back
28. 28.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
29. 29.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
30. 30.🕊️ When solving a conflict, which comes first: cool off for a minute or let each person speak? (a) cool off for a minute (b) let each person speak
31. 31.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) shouting back (d) apologising sincerely
32. 32.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
33. 33.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
34. 34.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 4 (c) step 3 (d) step 2
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
36. 36.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 4 (d) step 3
37. 37.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) apologising sincerely (d) walking off in anger
38. 38.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
39. 39.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
40. 40.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4

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