Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 15 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) listening without blame (b) walking off in anger (c) saying “I feel…” (d) finding a middle way
2. 2.Which of these helps solve a conflict? (a) spreading gossip (b) apologising sincerely (c) shouting back (d) name-calling
3. 3.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) using a calm voice (d) listening without blame
4. 4.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) walking off in anger (d) focusing on the problem
5. 5.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) pick a winner fast (d) take a vote at once
6. 6.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 3 (d) step 1
7. 7.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) saying “I feel…” (d) name-calling
8. 8.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
9. 9.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 3 (d) step 2
10. 10.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
11. 11.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
12. 12.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) name-calling (d) apologising sincerely
13. 13.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) shouting back (d) listening without blame
14. 14.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
15. 15.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
16. 16.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 2 (c) step 3 (d) step 4
17. 17.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 4 (d) step 1
18. 18.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) use the louder one’s (d) scrap the project
19. 19.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 1 (d) step 3
20. 20.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) spreading gossip (d) finding a middle way
21. 21.True or false: “shouting back” helps solve a conflict. (a) False (b) True
22. 22.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) finding a middle way (d) shouting back
23. 23.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
24. 24.🔍 Which is the odd one out? (a) finding a middle way (b) shouting back (c) name-calling (d) spreading gossip
25. 25.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
26. 26.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 1 (d) step 4
27. 27.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
28. 28.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
29. 29.Which of these makes a conflict worse? (a) bringing up old fights (b) listening without blame (c) using a calm voice (d) saying “I feel…”
30. 30.True or false: “name-calling” makes a conflict worse. (a) True (b) False
31. 31.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
32. 32.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
33. 33.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
34. 34.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
35. 35.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 3 (c) step 1 (d) step 4
36. 36.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
37. 37.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
38. 38.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
39. 39.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
40. 40.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) spreading gossip (d) walking off in anger

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