Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 143 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 1 (d) step 3
2. 2.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
3. 3.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) finding a middle way (d) spreading gossip
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 1 (d) step 3
5. 5.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
6. 6.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
7. 7.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
8. 8.Which of these makes a conflict worse? (a) apologising sincerely (b) spreading gossip (c) focusing on the problem (d) listening without blame
9. 9.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 2 (c) step 1 (d) step 3
10. 10.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
11. 11.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
12. 12.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 1 (c) step 3 (d) step 2
13. 13.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 1 (d) step 4
14. 14.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
15. 15.Which of these helps solve a conflict? (a) walking off in anger (b) using a calm voice (c) taking sides at once (d) shouting back
16. 16.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
17. 17.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
18. 18.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) apologising sincerely (d) finding a middle way
19. 19.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
20. 20.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
21. 21.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
22. 22.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
23. 23.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
24. 24.🔍 Which is the odd one out? (a) bringing up old fights (b) shouting back (c) walking off in anger (d) listening without blame
25. 25.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 1 (d) step 2
26. 26.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
27. 27.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
28. 28.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
29. 29.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) shouting back (d) listening without blame
30. 30.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
31. 31.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
32. 32.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a winner and loser (d) with a fight
33. 33.🔍 Which is the odd one out? (a) walking off in anger (b) saying “I feel…” (c) spreading gossip (d) taking sides at once
34. 34.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) name-calling (d) spreading gossip
35. 35.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
36. 36.Which of these makes a conflict worse? (a) name-calling (b) listening without blame (c) saying “I feel…” (d) finding a middle way
37. 37.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
38. 38.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 2 (c) step 3 (d) step 1
39. 39.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
40. 40.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False

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