Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 147 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) shouting back (b) finding a middle way (c) focusing on the problem (d) listening without blame
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
3. 3.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
4. 4.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 2 (d) step 1
5. 5.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
6. 6.Which of these makes a conflict worse? (a) saying “I feel…” (b) focusing on the problem (c) apologising sincerely (d) spreading gossip
7. 7.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) bringing up old fights (d) taking sides at once
8. 8.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
9. 9.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
10. 10.Which of these helps solve a conflict? (a) bringing up old fights (b) saying “I feel…” (c) shouting back (d) spreading gossip
11. 11.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
12. 12.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 1 (c) step 3 (d) step 2
13. 13.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 2 (d) step 4
14. 14.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
15. 15.🔍 Which is the odd one out? (a) name-calling (b) listening without blame (c) bringing up old fights (d) shouting back
16. 16.🔍 Which is the odd one out? (a) bringing up old fights (b) saying “I feel…” (c) shouting back (d) spreading gossip
17. 17.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
18. 18.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 2 (c) step 1 (d) step 4
19. 19.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) spreading gossip (d) finding a middle way
20. 20.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
21. 21.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
22. 22.Which of these makes a conflict worse? (a) shouting back (b) focusing on the problem (c) apologising sincerely (d) saying “I feel…”
23. 23.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
24. 24.Which of these makes a conflict worse? (a) apologising sincerely (b) using a calm voice (c) focusing on the problem (d) bringing up old fights
25. 25.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
26. 26.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
27. 27.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 2 (c) step 1 (d) step 4
28. 28.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
29. 29.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
30. 30.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
31. 31.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) shouting back (d) using a calm voice
32. 32.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
33. 33.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) bringing up old fights (d) spreading gossip
35. 35.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
36. 36.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
37. 37.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
38. 38.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
39. 39.🕊️ When solving a conflict, which comes first: cool off for a minute or list possible fixes? (a) cool off for a minute (b) list possible fixes
40. 40.True or false: “listening without blame” makes a conflict worse. (a) False (b) True

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