Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 149 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) apologising sincerely (d) bringing up old fights
2. 2.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 1 (c) step 3 (d) step 4
3. 3.Which of these makes a conflict worse? (a) finding a middle way (b) bringing up old fights (c) using a calm voice (d) apologising sincerely
4. 4.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) using a calm voice (d) listening without blame
5. 5.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
6. 6.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
7. 7.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
8. 8.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) bringing up old fights (d) shouting back
9. 9.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
10. 10.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
11. 11.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) walking off in anger (d) apologising sincerely
12. 12.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
13. 13.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) taking sides at once (d) finding a middle way
14. 14.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s
15. 15.True or false: “name-calling” helps solve a conflict. (a) True (b) False
16. 16.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 3 (d) step 4
17. 17.Which of these helps solve a conflict? (a) walking off in anger (b) using a calm voice (c) name-calling (d) spreading gossip
18. 18.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
19. 19.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
20. 20.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
21. 21.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
22. 22.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) apologising sincerely (d) spreading gossip
23. 23.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
24. 24.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with an agreed plan (d) with silence
25. 25.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
26. 26.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 2 (d) step 4
27. 27.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
28. 28.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
29. 29.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
30. 30.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
31. 31.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
32. 32.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 1 (d) step 2
33. 33.🔍 Which is the odd one out? (a) finding a middle way (b) name-calling (c) taking sides at once (d) shouting back
34. 34.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
35. 35.Which of these makes a conflict worse? (a) focusing on the problem (b) walking off in anger (c) listening without blame (d) saying “I feel…”
36. 36.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 4 (d) step 3
37. 37.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) spreading gossip (d) shouting back
38. 38.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
39. 39.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
40. 40.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse

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