Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 150 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
2. 2.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 1 (d) step 4
3. 3.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) using a calm voice (d) spreading gossip
4. 4.Which of these helps solve a conflict? (a) taking sides at once (b) using a calm voice (c) walking off in anger (d) spreading gossip
5. 5.Which of these makes a conflict worse? (a) finding a middle way (b) bringing up old fights (c) focusing on the problem (d) apologising sincerely
6. 6.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
7. 7.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
8. 8.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
9. 9.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
10. 10.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
11. 11.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) saying “I feel…” (d) listening without blame
13. 13.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
14. 14.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
15. 15.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
16. 16.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
17. 17.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
18. 18.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
19. 19.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 2 (d) step 4
20. 20.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
21. 21.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
22. 22.Which of these makes a conflict worse? (a) walking off in anger (b) apologising sincerely (c) finding a middle way (d) listening without blame
23. 23.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 3 (d) step 2
24. 24.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
25. 25.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) spreading gossip (d) finding a middle way
27. 27.Which of these makes a conflict worse? (a) listening without blame (b) spreading gossip (c) saying “I feel…” (d) apologising sincerely
28. 28.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
29. 29.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
30. 30.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) shouting back (d) name-calling
31. 31.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
32. 32.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) focusing on the problem (d) name-calling
33. 33.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
34. 34.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
35. 35.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
36. 36.True or false: “shouting back” helps solve a conflict. (a) True (b) False
37. 37.Which of these makes a conflict worse? (a) finding a middle way (b) shouting back (c) using a calm voice (d) listening without blame
38. 38.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
40. 40.🔍 Which is the odd one out? (a) listening without blame (b) walking off in anger (c) using a calm voice (d) apologising sincerely

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