Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 16 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
2. 2.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 3 (c) step 4 (d) step 1
3. 3.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
4. 4.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 3 (c) step 2 (d) step 1
5. 5.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
6. 6.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
7. 7.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
8. 8.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with a fight (d) with an agreed plan
9. 9.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
10. 10.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
11. 11.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) finding a middle way (d) shouting back
12. 12.🔍 Which is the odd one out? (a) listening without blame (b) bringing up old fights (c) taking sides at once (d) shouting back
13. 13.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
14. 14.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
15. 15.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
16. 16.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
17. 17.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
18. 18.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
19. 19.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
20. 20.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
21. 21.🔍 Which is the odd one out? (a) apologising sincerely (b) walking off in anger (c) using a calm voice (d) listening without blame
22. 22.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 1 (d) step 3
23. 23.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to understand fully (d) to find who to blame
24. 24.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) listening without blame (d) taking sides at once
25. 25.Which of these helps solve a conflict? (a) spreading gossip (b) using a calm voice (c) taking sides at once (d) walking off in anger
26. 26.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) listening without blame (d) using a calm voice
27. 27.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
28. 28.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
29. 29.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
30. 30.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
31. 31.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
32. 32.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) focusing on the problem (d) taking sides at once
33. 33.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
34. 34.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath
35. 35.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) spreading gossip (d) name-calling
36. 36.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) using a calm voice (d) bringing up old fights
37. 37.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) bringing up old fights (d) saying “I feel…”
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
39. 39.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
40. 40.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) apologising sincerely (d) focusing on the problem

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