Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 154 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) taking sides at once (d) finding a middle way
2. 2.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
3. 3.Which of these makes a conflict worse? (a) saying “I feel…” (b) spreading gossip (c) listening without blame (d) using a calm voice
4. 4.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
5. 5.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
6. 6.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) using a calm voice (d) shouting back
7. 7.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
8. 8.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) use the louder one’s (d) scrap the project
10. 10.🔍 Which is the odd one out? (a) bringing up old fights (b) saying “I feel…” (c) shouting back (d) walking off in anger
11. 11.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
12. 12.Which of these makes a conflict worse? (a) finding a middle way (b) taking sides at once (c) apologising sincerely (d) using a calm voice
13. 13.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
14. 14.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with silence (d) with a winner and loser
15. 15.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
16. 16.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
17. 17.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
18. 18.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 2 (d) step 3
19. 19.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) walking off in anger (d) listening without blame
20. 20.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) listening without blame (d) spreading gossip
21. 21.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) focusing on the problem (d) saying “I feel…”
22. 22.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
23. 23.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 4 (d) step 2
24. 24.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
25. 25.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) listening without blame (d) shouting back
26. 26.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
27. 27.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
28. 28.Which of these makes a conflict worse? (a) walking off in anger (b) listening without blame (c) finding a middle way (d) saying “I feel…”
29. 29.Which of these makes a conflict worse? (a) finding a middle way (b) name-calling (c) saying “I feel…” (d) apologising sincerely
30. 30.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 4 (c) step 3 (d) step 2
31. 31.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) apologising sincerely (d) bringing up old fights
32. 32.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) finding a middle way (d) bringing up old fights
33. 33.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
34. 34.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 3 (c) step 1 (d) step 2
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
36. 36.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
37. 37.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
38. 38.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) focusing on the problem (d) taking sides at once
39. 39.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
40. 40.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse

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