Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 156 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
2. 2.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
3. 3.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
4. 4.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
5. 5.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
6. 6.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
7. 7.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
8. 8.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) saying “I feel…” (d) taking sides at once
9. 9.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) using a calm voice (d) spreading gossip
10. 10.🔍 Which is the odd one out? (a) using a calm voice (b) bringing up old fights (c) spreading gossip (d) walking off in anger
11. 11.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) focusing on the problem (d) bringing up old fights
12. 12.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
13. 13.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) taking sides at once (d) saying “I feel…”
14. 14.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) walking off in anger (d) apologising sincerely
15. 15.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
16. 16.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) focusing on the problem (d) bringing up old fights
17. 17.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
18. 18.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
19. 19.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
20. 20.True or false: “shouting back” helps solve a conflict. (a) False (b) True
21. 21.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
22. 22.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
23. 23.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
24. 24.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
25. 25.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
26. 26.🔍 Which is the odd one out? (a) finding a middle way (b) shouting back (c) bringing up old fights (d) name-calling
27. 27.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
28. 28.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
29. 29.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 4 (d) step 3
30. 30.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 1 (d) step 2
31. 31.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 3 (d) step 1
32. 32.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
33. 33.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “You are always wrong.” (d) “Stop being silly!”
34. 34.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
35. 35.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
36. 36.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
37. 37.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
38. 38.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
39. 39.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
40. 40.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 3 (c) step 1 (d) step 2

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