Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 157 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) listening without blame (d) shouting back
2. 2.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
3. 3.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 3 (d) step 4
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) pick a winner fast (d) ignore them
5. 5.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 1 (c) step 2 (d) step 3
6. 6.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with a winner and loser (d) with an agreed plan
7. 7.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) name-calling (d) listening without blame
8. 8.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
10. 10.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
11. 11.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
12. 12.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
13. 13.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) saying “I feel…” (d) shouting back
14. 14.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 4 (d) step 3
15. 15.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
16. 16.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
17. 17.🔍 Which is the odd one out? (a) apologising sincerely (b) spreading gossip (c) finding a middle way (d) using a calm voice
18. 18.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
19. 19.True or false: “shouting back” makes a conflict worse. (a) False (b) True
20. 20.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
21. 21.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
22. 22.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
23. 23.Which of these helps solve a conflict? (a) shouting back (b) listening without blame (c) name-calling (d) taking sides at once
24. 24.Which of these makes a conflict worse? (a) focusing on the problem (b) bringing up old fights (c) using a calm voice (d) saying “I feel…”
25. 25.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) bringing up old fights (d) finding a middle way
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
27. 27.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
28. 28.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
29. 29.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
30. 30.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
31. 31.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) using a calm voice (d) finding a middle way
32. 32.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
33. 33.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) spreading gossip (d) saying “I feel…”
34. 34.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
35. 35.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
36. 36.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
37. 37.🔍 Which is the odd one out? (a) bringing up old fights (b) finding a middle way (c) shouting back (d) spreading gossip
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
40. 40.Which of these makes a conflict worse? (a) saying “I feel…” (b) walking off in anger (c) finding a middle way (d) using a calm voice

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students