Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 161 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
2. 2.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
3. 3.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with an agreed plan (d) with silence
4. 4.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) scrap the project (d) use the louder one’s
6. 6.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
7. 7.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 3 (d) step 2
8. 8.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “I don’t care.”
9. 9.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
10. 10.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) using a calm voice (d) spreading gossip
11. 11.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
12. 12.Which of these makes a conflict worse? (a) name-calling (b) apologising sincerely (c) finding a middle way (d) saying “I feel…”
13. 13.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) finding a middle way (d) bringing up old fights
14. 14.🔍 Which is the odd one out? (a) saying “I feel…” (b) listening without blame (c) taking sides at once (d) using a calm voice
15. 15.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) bringing up old fights (d) focusing on the problem
16. 16.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
17. 17.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 4 (d) step 1
18. 18.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
19. 19.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 4 (d) step 1
20. 20.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
21. 21.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) apologising sincerely (d) name-calling
22. 22.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
23. 23.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
24. 24.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
26. 26.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
27. 27.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to waste time (d) to pick a winner
28. 28.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 1 (c) step 4 (d) step 3
29. 29.🔍 Which is the odd one out? (a) walking off in anger (b) apologising sincerely (c) focusing on the problem (d) saying “I feel…”
30. 30.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
31. 31.True or false: “name-calling” helps solve a conflict. (a) True (b) False
32. 32.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) saying “I feel…” (d) bringing up old fights
34. 34.Which of these helps solve a conflict? (a) using a calm voice (b) taking sides at once (c) name-calling (d) bringing up old fights
35. 35.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
36. 36.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) saying “I feel…” (d) bringing up old fights
38. 38.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) bringing up old fights (d) walking off in anger
39. 39.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) using a calm voice (d) shouting back
40. 40.True or false: “listening without blame” makes a conflict worse. (a) True (b) False

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