Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 163 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
2. 2.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
3. 3.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
4. 4.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
5. 5.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “I don’t care.” (d) “You are always wrong.”
6. 6.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) using a calm voice (d) walking off in anger
7. 7.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
8. 8.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
9. 9.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
10. 10.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
11. 11.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 3 (c) step 1 (d) step 4
12. 12.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
13. 13.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) saying “I feel…” (d) walking off in anger
14. 14.Which of these helps solve a conflict? (a) bringing up old fights (b) saying “I feel…” (c) walking off in anger (d) spreading gossip
15. 15.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
16. 16.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) listening without blame (d) finding a middle way
17. 17.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
18. 18.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
19. 19.🔍 Which is the odd one out? (a) focusing on the problem (b) apologising sincerely (c) saying “I feel…” (d) spreading gossip
20. 20.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
21. 21.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 3 (c) step 2 (d) step 1
22. 22.Which of these helps solve a conflict? (a) shouting back (b) using a calm voice (c) name-calling (d) taking sides at once
23. 23.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 2 (d) step 4
24. 24.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to pick a winner (c) to waste time (d) to find who to blame
25. 25.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
26. 26.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) focusing on the problem (d) name-calling
27. 27.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
28. 28.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 3 (c) step 4 (d) step 1
29. 29.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 3 (c) step 4 (d) step 2
30. 30.True or false: “name-calling” makes a conflict worse. (a) True (b) False
31. 31.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
32. 32.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
33. 33.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
34. 34.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) taking sides at once (d) spreading gossip
35. 35.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
36. 36.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) help them calm down (d) take a vote at once
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
38. 38.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) bringing up old fights (d) shouting back
39. 39.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 1 (d) step 4
40. 40.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 3 (d) step 1

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