Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 164 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with a winner and loser (d) with an agreed plan
2. 2.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 4 (c) step 2 (d) step 3
3. 3.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
4. 4.🕊️ When solving a conflict, which comes first: listen to both sides or take a deep breath? (a) listen to both sides (b) take a deep breath
5. 5.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) using a calm voice (d) finding a middle way
6. 6.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 2 (d) step 3
7. 7.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) focusing on the problem (d) walking off in anger
8. 8.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
9. 9.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
10. 10.🔍 Which is the odd one out? (a) walking off in anger (b) apologising sincerely (c) name-calling (d) bringing up old fights
11. 11.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
12. 12.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
13. 13.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
14. 14.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
15. 15.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
16. 16.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) finding a middle way (d) walking off in anger
17. 17.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
18. 18.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) shouting back (d) finding a middle way
19. 19.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
20. 20.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
21. 21.🔍 Which is the odd one out? (a) taking sides at once (b) shouting back (c) walking off in anger (d) using a calm voice
22. 22.True or false: “name-calling” makes a conflict worse. (a) True (b) False
23. 23.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
24. 24.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
25. 25.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
26. 26.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
27. 27.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
28. 28.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
29. 29.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) saying “I feel…” (d) spreading gossip
31. 31.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
32. 32.Which of these helps solve a conflict? (a) name-calling (b) spreading gossip (c) apologising sincerely (d) walking off in anger
33. 33.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 1 (d) step 3
34. 34.🔍 Which is the odd one out? (a) spreading gossip (b) focusing on the problem (c) saying “I feel…” (d) using a calm voice
35. 35.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 3 (c) step 1 (d) step 2
36. 36.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
37. 37.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
38. 38.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
39. 39.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
40. 40.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “I don’t care.” (d) “You are always wrong.”

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