Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 166 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 2 (d) step 4
2. 2.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
3. 3.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
4. 4.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
5. 5.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) focusing on the problem (d) saying “I feel…”
6. 6.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) focusing on the problem (d) bringing up old fights
7. 7.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
8. 8.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
9. 9.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
10. 10.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) taking sides at once (d) bringing up old fights
11. 11.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 1 (d) step 3
12. 12.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
13. 13.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
14. 14.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
15. 15.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
16. 16.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) taking sides at once (d) listening without blame
17. 17.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
18. 18.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
19. 19.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) help them calm down (d) take a vote at once
20. 20.Which of these makes a conflict worse? (a) using a calm voice (b) bringing up old fights (c) finding a middle way (d) apologising sincerely
21. 21.Which of these helps solve a conflict? (a) bringing up old fights (b) apologising sincerely (c) shouting back (d) taking sides at once
22. 22.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
23. 23.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
24. 24.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
25. 25.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 2 (d) step 4
26. 26.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
27. 27.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 4 (d) step 2
28. 28.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
29. 29.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
30. 30.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) apologising sincerely (d) spreading gossip
31. 31.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) walking off in anger (d) saying “I feel…”
32. 32.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
33. 33.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
34. 34.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
35. 35.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 4 (d) step 1
36. 36.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
38. 38.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
39. 39.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) bringing up old fights (d) using a calm voice
40. 40.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) finding a middle way (d) spreading gossip

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