Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 167 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
2. 2.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “I don’t care.” (d) “You are always wrong.”
3. 3.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
4. 4.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 1 (d) step 2
5. 5.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) using a calm voice (d) spreading gossip
6. 6.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 4 (d) step 3
7. 7.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
8. 8.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
9. 9.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 4 (d) step 2
10. 10.🔍 Which is the odd one out? (a) walking off in anger (b) finding a middle way (c) shouting back (d) bringing up old fights
11. 11.Which of these makes a conflict worse? (a) using a calm voice (b) listening without blame (c) saying “I feel…” (d) bringing up old fights
12. 12.True or false: “shouting back” helps solve a conflict. (a) False (b) True
13. 13.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 2 (d) step 3
14. 14.Which of these makes a conflict worse? (a) name-calling (b) finding a middle way (c) focusing on the problem (d) listening without blame
15. 15.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
16. 16.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
17. 17.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
18. 18.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) saying “I feel…” (d) spreading gossip
19. 19.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
20. 20.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) apologising sincerely (d) bringing up old fights
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
22. 22.Which of these makes a conflict worse? (a) using a calm voice (b) shouting back (c) apologising sincerely (d) focusing on the problem
23. 23.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
24. 24.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
25. 25.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
26. 26.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) pick a winner fast (d) take a vote at once
27. 27.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 3 (d) step 4
28. 28.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
29. 29.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) spreading gossip (d) saying “I feel…”
30. 30.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 1 (c) step 4 (d) step 2
31. 31.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to understand fully (d) to find who to blame
32. 32.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
33. 33.Which of these helps solve a conflict? (a) apologising sincerely (b) taking sides at once (c) bringing up old fights (d) shouting back
34. 34.🔍 Which is the odd one out? (a) finding a middle way (b) walking off in anger (c) using a calm voice (d) focusing on the problem
35. 35.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
36. 36.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) using a calm voice (d) apologising sincerely
37. 37.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
39. 39.Which of these makes a conflict worse? (a) walking off in anger (b) finding a middle way (c) listening without blame (d) focusing on the problem
40. 40.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down

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